FAQ

FAQ2026-04-03T16:07:50+02:00

FAQ

How does the software improve communication between customer and manufacturer?2025-02-18T15:29:39+02:00

Currently, communication often occurs via multiple channels (email, phone, WhatsApp, Microsoft Teams), causing information to become fragmented. With Team Asset Planner, all up-to-date planning information is accessible in a single platform.

Which user types exist within Team Asset Planner?2025-02-18T15:31:44+02:00

Asset manager: the asset manager is the main contractor and is ultimately responsible for the correct execution of the planning.

Executing party: a party required to perform a step in the asset planning.

End customer: the party that will become the (future) owner of the asset.

What information can I access via Team Asset Planner?2025-02-18T15:33:35+02:00

In TAP, you create a schedule collaboratively. The information displayed includes:

  • Which parties are performing a step in the process
  • The start and end dates for each step
  • The live location of the asset
  • Custom values per asset (e.g., your company’s internal ID)
  • The end customer
  • Notifications when schedules overlap
What are the costs for using the software, and are there any hidden fees?2025-02-18T15:34:08+02:00

The costs are fully transparent upfront. Team Asset Planner is available starting from €5 /asset /month for large numbers of assets under construction. Please also see our pricing page.

Can I integrate Team Asset Planner with my own ERP/CRM/planning system?2025-02-18T15:34:33+02:00

We are happy to explore integration possibilities with you, as we know that a connection with your own system can provide significant time savings. Please contact us to investigate the options for your system.

Is Team Asset Planner affiliated with another party?2025-02-18T15:35:02+02:00

No, Team Asset Planner was developed by SB Space. SB Space is an independent party in the market. This ensures that you are under no obligation to purchase other software packages. Team Asset Planner ensures that all stakeholders receive access with their own account, without further obligations!

How does the GPS tracker ensure more accurate and semi-automated planning?2025-02-18T15:35:27+02:00

A GPS tracker can provide a signal when an asset is at a different location than planned. This allows executing parties to immediately adjust their planning when it is no longer correct.

Can I receive notifications or updates regarding my vehicle’s status?2025-02-18T15:35:57+02:00

Yes, you will receive notifications whenever an executing party modifies their schedule. Additionally, you can receive alerts if the planning is incorrect based on GPS location.

Is the software available on both desktop and mobile devices?2025-02-18T15:36:22+02:00

The web application works best on PC, but is also accessible via mobile.

Can multiple users from a single party access the web application simultaneously?2025-02-18T15:36:52+02:00

Yes, an additional account can be added to your organization for every user. A monthly surcharge applies for each additional user.

Can I generate reports or analytics from the software?2025-02-18T15:37:15+02:00

End customers or other stakeholders can view progress in the web application via their own account. Prefer to export a report? We would be happy to discuss the possibilities with you.

How is my privacy guaranteed when using GPS tracking?2025-02-18T15:37:43+02:00

The GPS tracker is assigned to your organization. Team Asset Planner will not use information from GPS signals in any way other than what is required to provide you with the most accurate location data.

Can I customize the software to meet my company’s specific needs?2025-02-18T15:38:11+02:00

Team Asset Planner is not custom-made software. Certain functionalities, such as reporting, can however be personalized. Furthermore, SB Space, the software company behind Team Asset Planner, can provide custom solutions in almost all cases. Contact us to discuss the possibilities.

How quickly can I implement the web application into my existing processes?2025-02-18T15:38:38+02:00

Team Asset Planner can be deployed very quickly. First, we will walk you through the workflow and functionalities within a few hours. Once we have created an account for you and added the parties you collaborate with, you can start immediately!

Does the GPS tracker work with existing vehicle systems, or do I need to install additional hardware?2025-02-18T15:39:06+02:00

To ensure optimal performance, a GPS tracker from Team Asset Planner is provided for every asset within the software.

What kind of support do you provide if I encounter issues with the software?2025-02-18T15:39:29+02:00

Team Asset Planner provides support via email and telephone.

Which software can I use for the assembly planning of collection vehicles or transport equipment?2025-04-15T09:51:06+02:00

Team Asset Planner is specialized assembly planning software for waste and transport companies. The tool enables the prime contractor (asset manager) to digitally manage the planning together with end customers and suppliers/bodybuilders, including notifications, change requests, and dashboards.

Seeing is believing! It starts with a demo.

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